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Contact Us

Emergency Dashboard

Contact Us

Contact Us

Contact Details

Council welcomes feedback, compliments and suggestions from residents, business and visitors to our region. Council also encourages residents and visitors to report any issues that they encounter to assist us in maintaining our Naturally Beautiful region. Please report an issue, submit an enquiry or give feedback through the form below or contact the Customer Service Centre on 1300 696 272 during business hours.

Contacting Council via the Customer Contact Centre

Residents and visitors to the region are able to contact Council 24 hours a day. After-hours services are available for emergencies or callback messages only.

Phone: 1300 696 272
International callers: +61 7 4160 3500

Email: admin@northburnett.qld.gov.au

Facebook: www.facebook.com/northburnettrc

Emergency Management Dashboard – emergency.northburnett.qld.gov.au

 

All written communications must be addressed to:

“The Chief Executive Officer”.

North Burnett Regional Council
PO Box 390
GAYNDAH QLD 4625

Snap Send Solve

If you are out and about with your smartphone, you can report a problem instantly by using the app ‘Snap, Send, Solve’. ‘Snap, Send, Solve’ allows the use of upload image and geocodes to be sent to NBRC.

It is important to remember to always call Council for urgent issues such as water and sewerage issues, dog attacks or trees fallen on roads.

Council processes Snap Send Solve requests through its normal Service Request process. Due to the nature of how the Snap Send Solve system works, it currently is not possible for Council to provide responses to a Snap Send Solve requests while processing or when closing them. You will only be contacted by a Council staff member if further information is required to action your request.
 
If you would like to know more details about your Snap Send Solve request, then please contact Council through the methods detailed on this Contact Us page.

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    Council Customer Service and Administration Centre Locations

    Biggenden

    47 Edward St, Biggenden QLD 4621

    Biggenden Location

    47 Edward St, Biggenden QLD 4621

    Hours of Operation:

    Monday – Friday

    • 10am – 2pm

    Closed Saturday, Sunday and Public Holidays

    Eidsvold

    36 Moreton St, Eidsvold QLD 4627

    Eidsvold Location

    36 Moreton St, Eidsvold QLD 4627

    Hours of Operation:

    Monday – Friday

    • 8:30am – 11:30am
    • 12:30pm – 4:30pm

    Closed Saturday, Sunday and Public Holidays

    Gayndah

    34 Capper St, Gayndah QLD 4625

    Gayndah Location

    34 Capper St, Gayndah QLD 4625

    Hours of Operation:

    Monday – Friday

    • 8:30am – 11:30am
    • 12:30pm – 4:30pm

    Closed Saturday, Sunday and Public Holidays

    Monto

    50 Newton St, Monto QLD 4630

    Monto Location

    50 Newton St, Monto QLD 4630

    Hours of Operation:

    Monday – Friday

    • 8:30am – 11:30am
    • 12:30pm – 4:30pm

    Closed Saturday, Sunday and Public Holidays

    Mt Perry

    66 Heusman St, Mount Perry QLD 4671

    Mt Perry Location

    66 Heusman St, Mount Perry QLD 4671

    Hours of Operation:

    Monday – Friday

    • 10am – 2pm

    Closed Saturday, Sunday and Public Holidays

    Mundubbera

    30 Lyons St, Mundubbera QLD 4626

    Mundubbera Location

    51 Lyons St, Mundubbera QLD 4626

    Hours of Operation:

    Monday – Friday

    • 8:30am – 11:30am
    • 12:30pm – 4:30pm

    Closed Saturday, Sunday and Public Holidays